Inside Sales Rep-NSKNG

Basic Job Functions:

The Inside Sales Representative will work cooperatively with the Nucor Steel Kingman team to manage existing customer accounts, develop new customer opportunities, and provide responsive, accurate service. This role serves as a key point of coordination between customers and the Kingman operation, working closely with outside sales, production, shipping, mill leadership, and other cross-functional teammates.

Key responsibilities include responding to customer inquiries; communicating product pricing, availability, and order status; accurately entering and maintaining customer orders; and coordinating customer needs with production and shipping schedules. The representative is expected to resolve concerns promptly, maintain accurate information, and help strengthen long-term customer relationships. Safety is Nucor's highest priority. The successful candidate must demonstrate the ability to initiate, lead, and uphold safety policies, procedures, and housekeeping standards at all times. 
Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.

Minimum Requirements:

• At least 2 years sales/customer service experience 

Detailed Selection Criteria:

Teamwork – Working as part of a coordinated effort with others to achieve a common goal. 
Communication Skills – The ability to give full attention to what others are saying and communicating information so that others will understand. 
Build Customer Relationships through Customer Service - Delivers clear and impactful messages, builds trust, manages customer priorities and influences outcomes. Demonstrates knowledge of the principles and processes of customer service and the ability to adjust approach based on the situation. 
Accountability & Dependability - Displays responsibility, reliability, is committed to fulfilling work obligations and can hold others accountable for desired results.
Initiative in Organizing, Planning, and Prioritizing Work – Being proactive with developing specific goals and plans for prioritizing, organizing, and accomplishing individual work that needs to be done and taking on responsibilities and challenges. 
Problem Solving & Judgement/Decision Making - Identifying problems and analyzing or reviewing related information to develop and evaluate options in order to choose the most appropriate solution.
Attention to Detail - Thorough in accomplishing tasks, no matter how small they may be, and taking care to make sure that expectations are met. 

 

Preferences:

• Degree in Marketing or Business Administration or two years of experience in a sales-related field including experience with customer service, resolving customer concerns and overall customer satisfaction
• Intermediate knowledge in Microsoft Office (Outlook, Word, Excel)
• Experience working in Oracle based EPM systems or comparable business systems
• Steel industry experience