Inside Sales Associate

Basic Job Functions:

The Inside Sales Representative will be working alongside the current inside sales team and will be responsible for execution of day-to-day sales department tasks, which may include, but are not limited to, professionally handling customer calls and requests for information, pricing, product availability, timely and accurately processing sales orders, and assisting with other sales transactions and general office duties as needed in a fast paced and deadline driven environment. This position will coordinate with District Sales Managers, the production team, the traffic department, metallurgists and other NYS teammates to collectively ensure world-class customer service. The Inside Sales Representative will strive to continuously find ways to better serve customer base and earn more profitable business. Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.

Minimum Requirements:

Minimum of 2 years of industrial customer service or related work experience

Strong computer skills including Microsoft Office

Detailed Selection Criteria:

Customer Service – Delivers clear and impactful messages, builds trust, manages customer priorities, understands and anticipates customer needs and looks for ways to provide value to their business.

Communication Skills – The ability to give full attention and understanding to what others are saying and communicate openly, clearly, and concisely.

Initiative and Independence - Being proactive with seeking out work that needs to be done and be willing to take on new responsibilities and challenges with minimal oversight. Intrinsically motivated to go above and beyond basic expectations.

Problem Solving - Identifying problems and analyzing or reviewing related information to develop and evaluate options and implement solutions.

Organizing, Planning and Prioritizing Work- Developing specific goals and plans for prioritizing, organizing, and accomplishing individual work.

Attention to Detail - Thorough in accomplishing tasks, no matter how small they may be, to ensure expectations are met.

Teamwork – Working as part of a coordinated effort with others to achieve a common goal. Ability to be flexible to change as needed and proactively works through problems.

Preferences:

Basic steel making knowledge

Bachelor’s degree in related field

ERP/Oracle experience