Accounts Receivable Administrator I

Basic Job Functions:

Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.

Note: This position will be located out of one of the following NRF Branch locations: Lumberton, NC; Benson, NC; Catawba, SC. Hired candidate is expected to live within commuting distance of one of these branches.

JOB PURPOSE 
Work with a variety of our internal Administrative, Contracts, Sales, and other Branch personnel, along with Nucor Rebar Fabrication Customers to identify, manage and collect delinquent rebar supply and placement accounts.

DUTIES AND RESPONSIBILITIES
•    Run aging reports on a routine basis on assigned territories and branches and work closely and collaboratively with other Nucor Rebar Fabrication departments, staff, branches, and colleagues to identify and monitor past due accounts.
•    Proactively research customer accounts and project-related issues to provide job recap summaries to branch personnel and accounting.
•    Contact customers with delinquent accounts via phone and email to collect outstanding debts. 
•    Track deadlines for payments and the expiration of statutory and contractual rights.
•    Foster and maintain positive and collaborative relationships with customers.
•    Schedule and facilitate a monthly video conference call with assigned territories to discuss delinquent customer accounts.
•    Create and maintain detailed customer notes documenting all customer and branch communications.
•    Enter new customers into corporate customer database and update as necessary.
•    Assist with the processing and management of new customer applications for credit.
•    Log in all payments received on a daily basis and coordinate proper allocation of customer payments.
•    Process credit card payments, account credits, and customer refunds.
•    Generate clear, concise, professional correspondence with customers and branches.
•    Provide backup and support to department colleagues as needed.
•    Perform special projects as assigned.
•    Maintain strict confidentiality of customer accounts and corporate financial and other data.
 

Minimum Qualifications:

•    Associates in Business OR equivalent work experience in related field.
•    Previous commercial credit/collection experience.
 

Preferred Qualifications:

•    Familiarity with construction industry requisition process is desirable but not required.

SELECTION CRITERIA
•    Must have the ability to review and interpret purchase orders and other related contract documents.
•    Must be able to multi-task as well as handle difficult situations in a professional manner.
•    Strong negotiation, oral, analytical and problem-solving skills are a must.
•    Must be detail-oriented, diligent and able to work well in a fast-paced environment.
•    Excellent computer skills needed
•    Proficient in Microsoft Excel and Word.

 SPECIAL DEMANDS 
•    Overtime may be required
•    This is full-time in-office position: there are no remote work options.