Credit & Collections Administrator

Purpose

This is an in office, non-remote position located in Fort Wayne, IN.

Manages customer accounts, initiates appropriate action and maintains customer records for business locations.

Basic Job Functions:

• Work closely with locations, sales staff, billing department and other accounting personnel on the management and administration of a large portfolio of accounts.
• Review assigned accounts and initiate collection action by contacting each account via telephone, email or written communication.
• Reconciling discrepancies with Customer by providing project recaps and other related backup documentation (i.e. copy of quote, invoices, bills of lading, change orders, etc.)
• Initiate and provide appropriate collection action, short pay and dispute resolution as well as customer file record maintenance.
• Proactively research customer issues with locations and/or billing department for timely resolution.
• Review accounts daily and provide updates as necessary to locations and Credit Manager regarding past due accounts.
• Establish and maintain effective and cooperative working relationships with inside and outside customers
• Provide backup and support to cover other members of the department as needed.
• Must adhere to Nucor’s safety programs and standards.
• Demonstrate conduct consistent with Nucor’s vision and values.
• Other duties as assigned by supervisor.

Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.

Minimum Qualifications:

• Legally authorized to work in the United States without company sponsorship now or in the future.
• Must have high school diploma, GED or local/state equivalent
• One to three years’ experience in accounting related position, preferable commercial Credit and Collections.

Detailed Selection Criteria:

• Must have the ability to review and interpret purchase orders and other related contract documents.
• Proven ability to overcome obstacles and get results.
• Must be able handle difficult situations in a professional manner.
• Ability to use independent judgment and to manage and impart confidential information.
• Strong negotiation, oral, analytical and problem-solving skills are a must.
• Must be detail-oriented, diligent and able to work well in a fast-paced environment.
• Excellent computer skills needed.
• Working knowledge in Microsoft Excel and Word.

Preferences:

Familiarity with construction industry requisition process is desirable but not required.

Physical Demands

• Typical office activities
• Walking, sitting, standing, bending
• Using hands to operate objects, tools, computers and other electronic equipment
• Lifting/handling computers and related equipment (typically not more than 25 pounds)
• Vision abilities including close vision and adjusting focus
• Moderate noise level

Special Demands

Overtime may be required.