Collections Administrator

Job Details

Division: Nucor Harris Rebar Birmingham

Location: Riverside, AL, United States  

Other Available Locations: N/A

Basic Job Functions:

Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.


What You’ll Do
Work with a variety of our internal Administrative, Contracts, Sales, and other Branch personnel, along with Nucor Harris Rebar Customers to identify, manage and collect delinquent rebar supply and placement accounts.

What You’ll Get in Return
•    A chance to grow your career with a stable company owned by Nucor, North America’s largest steel producer
•    A full benefits package, including Medical/Dental/Vision insurances; Short-Term and Long-Term Disability; Life Insurance for you and your dependents; Vacation Days; 10 Paid Holidays; Personal and Safety Award Days; 401k with a match; Nucor Profit Sharing Program; Nucor stock purchase program; Adoption Assistance; Tuition Reimbursement for teammates and spouses, and a College Tuition Scholarship program for children of teammates


Your Responsibilities
•    Run aging reports on a routine basis on assigned territories and branches and work closely and collaboratively with other Nucor Harris Rebar departments, staff, branches, and colleagues to identify and monitor past due accounts.
•    Proactively research customer accounts and project-related issues to provide job recap summaries to branch personnel, accounting, and the Credit & Collections Manager.
•    Contact customers with delinquent accounts via phone and email to collect outstanding debts. 
•    Track deadlines for payments and the expiration of statutory and contractual rights.
•    Foster and maintain positive and collaborative relationships with customers.
•    Consult with Credit & Collections Manager regarding payment arrangements and enforcement of statutory and contractual payment rights.
•    Schedule and facilitate a monthly video conference call with assigned territories to discuss delinquent customer accounts.
•    Create and maintain detailed customer notes documenting all customer and branch communications.
•    Enter new customers into corporate customer database and update as necessary.
•    Assist with the processing and management of new customer applications for credit.
•    Log in all payments received on a daily basis and coordinate proper allocation of customer payments.
•    Process credit card payments, account credits, and customer refunds.
•    Receive and code invoices before entering into tracking system.
•    Generate clear, concise, professional correspondence with customers and branches.
•    Provide backup and support to department colleagues as needed.
•    Perform special projects as assigned by the Credit & Collections Manager.
•    Maintain strict confidentiality of customer accounts and corporate financial and other data.

Minimum Qualifications:

Your Qualifications
•    Legally authorized to work in the United States without company sponsorship now or in the future.
•    At least 3 years commercial credit/collections experience, or equivalent experience working with clients/customers in a business setting where meeting monthly goals is expected.

Preferred Qualifications:

What Will Put Your Application Ahead

•    Administrative experience in the construction industry.
•    Proficiency in Microsoft Word and Excel, preferred experience with BlueBeam, and a proven adaptability to learn new systems.
•    Previous roles that emphasize critical thinking, organizational skills and attention to detail.
•    Demonstrated ability to review, interpret, and synthesize purchase orders and other related contract documents and information.
•    Demonstrated ability to work collaboratively and creatively with colleagues.
•    Strong negotiation, oral, analytical and problem-solving skills are an absolute must.
•    Past experience requiring ability to prioritize tasks to meet deadlines.
•    Ability to multitask and juggle multiple projects and issues simultaneously.

What You Need to Know
•    Overtime may be required at the discretion of the Credit & Collections Manager. 
•    Must be highly organized and a self-starter willing to work closely and collaboratively with other departments and colleagues to communicate and reason through contract issues and problems.
•    As part of the hiring process, offered candidates must successfully complete a drug test (including THC) and background checks.
•    Hours are Monday – Friday 8:00 AM – 4:30 PM in the office only.  There are no remote work options.


Nucor is an Equal Opportunity/Affirmative Action Employer – M/F/Disabled/Vets – and a drug – free workplace

Nearest Major Market: Birmingham