IT Intern/Co-op

Who we're looking for

A current university student enrolled in a degree seeking program studying Computer Science, Information Systems, or another business-related field with a minimum GPA of 3.0 that will not complete their degree program prior to the semester in which they will co-op or intern with us.

Additionally, you

• Are a self-starter who can work both independently and, in a team,
• Have experience in customer-facing service work through volunteering, employment, and/or extracurricular activities,
• Are a service-minded, team-oriented, driven, and passionate problem-solver with a strong attention to detail,
• Are a curious investigator with a strong desire to learn more about information technology and our company culture as part of a Fortune 100 company,
• Are someone with strong communication skills and the ability to effectively explain technical concepts to non-technical audiences
• Are an organized go-getter with proven ability to balance multiple priorities at once

What you'll do

• Assist in functional team duties, including systems integration design, development and debugging; vendor software setup and configuration; report writing; end user support and training; and technology research and process mapping.
• Document end user support materials such as system diagrams and workflows as well as solution articles and video training content
• Participate in business process analysis and technology proof of concepts
• Assist in gathering software requirements from various business units and finding solutions to technology related issues
• Develop and test new software integrations
• Assist with monitoring and reporting tasks for websites, system alerts and security awareness
• Work on assigned tickets or user stories within our fast-paced high volume collaborative team environment
• Add real world skills to your resume within your assigned IT track (BI, DevOps, ITOps, QA)
• Network with other interns and mentors across the Nucor and DJJ IT Teams

What you'll learn

• IT process frameworks, best practices and systems used throughout our company
• How to perform and document work on assigned projects and in support of our IT ecosystem
• Communication skills required to interact with other professionals at various levels of the company and with varying levels of Information Technology aptitude
• Time management skills and the ability to balance more than one assignment at a time
• How information and technology drive every aspect of our business
• Networking skills and career paths at a Fortune 100 manufacturing focused company

Preferred Tech Skills

• Proficiency in Microsoft® operating systems, software, and monitoring tools
• Scripting languages and object-oriented programming concepts and languages
• Knowledge of databases, data analysis, and report design concepts
• Knowledge of computer hardware, imaging, software installation
• Understanding of computer networks
• Linux/Windows server platform, virtualization, cloud computing concepts
• Familiarity with programming languages
• Familiarity with SEO, UX and use cases for web-based application optimization
• Experience performing requirements gathering, process mapping and functional testing
• Familiarity with ITIL concepts and IT ticketing systems